Job Description

Key Responsibilities :

• Deliver exceptional customer service in Norwegian via phone, email, and chat.
• Assist customers with inquiries, account issues, and troubleshooting.
• Ensure timely resolution of customer problems while maintaining a professional, empathetic approach.
• Collaborate with internal teams to address customer concerns effectively.
• Provide follow-up support to guarantee customer satisfaction.

Qualifications :

• Native proficiency in Norwegian .
• Strong command of English (minimum B2 level).
• Excellent communication and problem-solving skills.
• Flexibility to work in shifts, including weekends and late hours.
• Ability to work from home for weekend or late-night shifts.
• Previous experience in customer service or a related field is a plus.

Work Schedule :

• Rotating shifts from 7:00 AM to 3:30 PM and 3:30 PM to 12:00 AM , Monday to Sunday (with 2 days off per week).
• On-site training provided.
• Option to work from home during weekend or late shifts.

What We Offer :

• Competitive salary with a comprehensive benefits package.
• Full relocation support to Malta.
• A diverse and inclusive work environment.
• Opportunities for career advancement and personal development.

Job Tags

Similar Jobs